Your shopping cart is empty!
| CUSTOMER SERVICE 03 9014 9806
|
Live Answering with Remote Reception Service 24/7
We provide you with a local business telephone number with a dedicated receptionist to answer your calls in your company name.
Minimize your overhead with customized telephone answering services! We understand the high costs associated with running a business and can
partner with you to provide your company with customized telephone service. Your clients never have to know that you have an answering service.
We can answer your dedicated telephone line just as if we were your in-office staff. A seamless and streamlined phone staff is not impossible to achive!
We can provide you with dedicated telephone and fax numbers which can be used on your stationery and business cards,
and we have several packages available to suit all of your business needs.
Because we have on site clerical service,we can also keep your calendar, provide information about your business,
take product orders right over the telephone, or handle any general secretarial/clerical services that you could want.
When you’re ready to get serious about phone coverage for your business, remember A Virtual Office Service and the benefits we offer including
customized telephone answering service.
|
|
Technology at work for you
CONNECTING YOUR BUSINESS TO THE TECHNOLOGY RESOURCE YOU NEED
Your 1300/1800/Mobile phone number is routed to your office or home office.
If no answer (eg after 10 seconds) or if line is busy, the call is redirected to a Live Receptionist in one of our virtual serviced offices who answers in your
business name, takes a message and sends it to you via SMS and email.
Your 1300 fax number is routed to either your regular office fax number or your Fax2Email number.
One of our remote Virtual Offices, where a receptionist answers your 1300 number caller in your own business name. You can then receive your
messages via SMS to your mobile phone and via Email
Your 1300 number can be configured to be answered by a Live Operator on “busy”, “no answer”, at specified times, etc
Personalised Live Answering-Messages 24/7 Service on a $25 per month plan (includes 30 calls/mth)
|
|
flexible solutions for your business needs
Commiunications
Your calls will be answered based on our standard script below. Our experince has shown that this script works best for most business requirments.
Example:
Operator answers call: “Good Morning ABC Pty Ltd, this is Mary speaking, how can I help you?”
Caller requests to speak to Jhon.
Operator responds: “I’m sorry but he is unavaiable at the moment. Can I ask him to return your call as soon as possible?”
Caller responds.
Operator responds: Gets caller’s name and phone number and if volunteered, a brief description of the enquiry.
an SMS with the message details will then be sent to your mobile phone and a copy of the message can be sent to your email address for your records.
|
|
QUALITY SERVICE
Live Operator answers calls in your business name.
Messages are sent to you via SMS or email.
Normal Business Hours or ‘After Hours’ only or 24/7.
Australia-wide, dedicated “local” Phone/Fax numbers around Australia at a virtual serviced office in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra.
219, Thomas St.
Dandenong
VIC 3175
1300 60 5550 ph
03 8080 0711 fax
http://www.onlinestaff.com.au
|